Privacy Policy

Effective Date: Nov 8, 2024

At Art of Detailing, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website https://www.artofdetailingsocal.com/ (“Site”) and use our services. In accordance with the California Consumer Privacy Act (CCPA) and other applicable privacy laws, this policy explains your rights regarding your personal information.

1. Information We Collect

We collect personal information when you visit our Site or interact with our services. This includes:

Personal Identification Information: Name, email address, phone number, payment information, and other contact details.
Usage Information: Data related to how you interact with our Site, including browsing activity, IP address, device type, operating system, and location data.
Payment Information: Credit card details and billing information for processing transactions related to the services you book.

2. How We Use Your Information

We use the information we collect to:

Provide, manage, and improve our auto detailing services.
Process transactions and bookings.
Respond to your inquiries, feedback, or customer service requests.
Personalize your experience on the Site.
Send you promotional emails, newsletters, or offers related to our services (only if you have opted-in).
Comply with legal obligations, resolve disputes, and enforce our agreements.

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information with third parties under the following circumstances:

Service Providers: We may share your information with trusted third-party vendors who assist us in providing our services, such as payment processors, email marketing platforms, and website hosting services.
Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal requests from public authorities, including complying with subpoenas, court orders, or government inquiries.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

4. Your California Privacy Rights (CCPA)

Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information. These rights include:

Right to Know: You can request to know what personal information we have collected about you in the past 12 months.
Right to Delete: You can request that we delete the personal information we have collected about you, subject to certain exceptions.
Right to Opt-Out: You can opt-out of the sale of your personal information, though we do not currently sell personal information to third parties.
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights under the CCPA.

To exercise any of these rights, please contact us using the contact information provided in Section 8 below.

5. Data Security

We implement reasonable physical, technical, and administrative security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our Site. These tools help us understand how users interact with our Site, improve our content, and provide tailored marketing. You can manage your cookie preferences through your browser settings.

Essential Cookies: These are necessary for the operation of the Site.
Performance Cookies: These cookies help us analyze how visitors use the Site, enabling us to improve user experience.
Functional Cookies: These cookies allow us to remember your preferences and customize your experience.
Targeting/Advertising Cookies: These cookies are used to deliver personalized advertisements and marketing materials.

By using our Site, you consent to the use of cookies as described in this Privacy Policy.

7. Third-Party Links

Our Site may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not intended for children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 16, we will take steps to delete such information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date of the revised policy will be indicated at the top of the page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights under the CCPA, please contact us at:

Art of Detailing

Email: Owen@artofdetailingsocal.com

Phone: (760)229-9057

Website: https://www.artofdetailingsocal.com/

By using this Site, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. Thank you for trusting Art of Detailing with your personal information!